Terms and Conditions for The Blindsmen Inc.

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Effective Date: Jan 1 2025

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Welcome to The Blindsmen Inc.! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website or engaging in our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please refrain from using our website or services.

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1. Introduction

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‍The Blindsmen Inc. ("we," "us," "our") provides window treatment solutions, including the supply and installation of blinds, shades, and shutters. We are committed to providing high-quality products and exceptional service to our customers.

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By using our website at www.theblindsmen.com, purchasing our products, or hiring us for installation, you agree to abide by these Terms and all applicable laws and regulations. These Terms apply to all users of our website, including visitors, customers, and service recipients.

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2. Products and Services

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We offer a range of window treatment products such as blinds, shades, and shutters, along with professional installation services. The descriptions, images, and prices on our website are intended to be as accurate as possible; however, we do not guarantee the accuracy, completeness, or timeliness of the information provided. We reserve the right to modify or discontinue products or services at any time without prior notice.

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3. Ordering and Payment

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• Order Process: To place an order for products or services, you may use our website or contact us directly at 416-414-8187 or hello@theblindsmen.com. After we receive your order, you will be sent a confirmation email.
• Payment: Payment for products and services must be made in full at the time of purchase unless otherwise agreed. We accept a variety of payment methods, including credit cards, debit cards, and other payment platforms.
• Pricing and Taxes: All prices on the website are in Canadian Dollars (CAD) and exclude applicable taxes and shipping fees. Sales tax will be applied based on your location, as required by law.
• Order Cancellation: You may cancel an order prior to its shipment or installation. Any cancellations after processing or shipping may incur additional charges, including restocking or installation fees, as applicable.

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4. Delivery and Installation

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• Delivery: We will make reasonable efforts to deliver your products on time. Delivery times may vary depending on the product and location, and any delays will be communicated to you as soon as possible.
• Installation: Our professional installation services are provided within the areas we service. Installation fees and scheduling will be communicated at the time of purchase. Please ensure that the installation area is ready and accessible for our installers on the scheduled date.

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5. Returns, Exchanges, and Refunds

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• Returns and Exchanges: We offer returns or exchanges on most products within a specified period (typically 14 days) from the date of delivery. To be eligible for a return, the product must be in its original condition, unused, and in the original packaging.
• Defective Products: If a product is defective or damaged upon arrival, please notify us immediately at hello@theblindsmen.com or call us at 416-414-8187 for assistance. We will work to resolve the issue and provide a replacement or refund where applicable.
• Non-returnable Items: Certain products, such as custom-made window treatments or products that have been installed, may not be eligible for returns or exchanges.

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6. Customer Responsibilities

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As a customer, you agree to:

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• Provide accurate and complete information during the ordering process, including your contact information and delivery address.
• Ensure that the installation area is accessible, prepared, and free of obstacles prior to the scheduled installation date.
• Follow any care instructions provided with the products to maintain their quality and functionality.
• Ensure the safety of pets, children, and others during the installation process.

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7. Warranty and Liability

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• Product Warranty: Our products come with a manufacturer's warranty against defects in materials or workmanship. The duration and terms of the warranty may vary by product. Please refer to the product documentation or contact us for specific warranty details.
• Limitation of Liability: To the maximum extent permitted by law, The Blindsmen Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability for any claim related to our products or services is limited to the amount you paid for the specific product or service in question.
• Force Majeure: We are not responsible for delays or failure to perform our obligations under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, strikes, supply chain disruptions, or other unforeseen events.

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8. Intellectual Property

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All content on our website, including logos, designs, text, images, and graphics, is the property of The Blindsmen Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of our content without express written permission from us.

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9. Privacy

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Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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10. Termination of Services

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We reserve the right to terminate or suspend your access to our services or website at our discretion, without notice, for conduct that violates these Terms or any applicable laws or regulations.

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11. Modifications to Terms

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We may update or modify these Terms at any time, and such changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates. By continuing to use our website or services after any changes, you agree to be bound by the revised Terms.

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12. Governing Law

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These Terms and Conditions are governed by the laws of the Province of Ontario, Canada. Any disputes arising from or related to these Terms shall be resolved exclusively in the courts located in Ontario.

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13. Contact Us

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If you have any questions about these Terms and Conditions or our products and services, please contact us at:

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The Blindsmen Inc.
Phone: 416-414-8187
Email: hello@theblindsmen.com
Website: www.theblindsmen.com

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By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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Thank you for choosing The Blindsmen Inc. for your window treatment needs.

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